1. Acceptance of Terms
By accessing or using TheOnlineFame website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
TheOnlineFame provides social media growth services including followers, likes, and views for Instagram. We deliver these services through third-party providers and guarantee delivery within the specified timeframe.
2.1 Delivery Timeline
- Standard delivery: Most orders complete within 30-60 minutes
- Maximum delivery time: Up to 24 hours for larger packages
- Delivery method: Followers are delivered in waves for natural-looking growth
3. User Responsibilities
3.1 Account Requirements
- Your Instagram profile must be public during the entire delivery process
- You must provide a valid Instagram username (@username)
- You agree not to change your username during the delivery period
3.2 Prohibited Activities
- Attempting to circumvent our systems or payment process
- Using our services for illegal purposes or to harass others
- Requesting chargebacks without first contacting our support team
4. Payments and Refunds
4.1 Payment Processing
All payments are processed securely through Stripe. We accept major credit cards and debit cards. Prices are displayed in local currency (USD, GBP, CAD) based on your region.
4.2 Refund Policy
We offer refunds under the following conditions:
- Full refund: If we fail to deliver your order within 48 hours
- No refund: After successful delivery (due to the digital nature of our services)
- Partial refund: At our discretion for technical issues
Important: Disputing a valid charge with your bank (chargeback) without contacting us first may result in account suspension and legal action.
5. 30-Day Refill Guarantee
We stand behind our service with a 30-day refill policy:
- If your follower count drops below the purchased amount within 30 days
- We will refill the lost followers FREE of charge
- To request a refill, contact us via WhatsApp or iMessage with your order ID
- Refills are processed within 24 hours of request
Note: Most customers stay above purchased amount due to our automatic over-delivery system.
6. Disclaimer of Warranties
Our services are provided "as is" without any warranties, express or implied. We do not guarantee that:
- Your Instagram account will not experience any fluctuations
- Your engagement rate will increase (this depends on your content quality)
- Instagram will not change its algorithm affecting your account
7. Limitation of Liability
To the maximum extent permitted by law, TheOnlineFame shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
8. Privacy Policy
We collect the following information:
- Your Instagram username (required for delivery)
- Your email address (for order confirmations)
- Payment information (processed securely by Stripe)
We do not store credit card details. We never ask for your Instagram password.
9. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
10. Contact Information
For questions about these Terms of Service, please contact us:
- WhatsApp: +55 (48) 99990-3294
- Email: support@theonlinefame.com
- Website: https://us.theonlinefame.com